{"id":43,"date":"2026-10-26T07:52:44","date_gmt":"2026-10-26T03:52:44","guid":{"rendered":"http:\/\/beekbin.test\/refund-policy\/"},"modified":"2026-10-26T11:09:21","modified_gmt":"2026-10-26T07:09:21","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/shop.thinkweb.ca\/ar\/refund-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f"},"content":{"rendered":"<p class=\"cg-lead\">If something is not right, we will fix it. Here is how returns and refunds work.<\/p>\n<p><em>Last updated: 25 October 2026<\/em><\/p>\n<div class=\"cg-facts\">\n<div><strong>7 days<\/strong><span>to return an unused item<\/span><\/div>\n<div><strong>14 days<\/strong><span>to refund once approved<\/span><\/div>\n<div><strong>On us<\/strong><span>return cost for faulty or wrong items<\/span><\/div>\n<\/div>\n<h2>Changed your mind before it ships<\/h2>\n<p>If your order has not been dispatched, contact us with your order number. We will cancel it and refund you in full.<\/p>\n<h2>Returning an item within 7 days<\/h2>\n<p>You can send an item back within 7 days of delivery if it is:<\/p>\n<ul class=\"cg-checks\">\n<li>unused and unopened, or in the same condition you received it;<\/li>\n<li>in its original packaging with all accessories and instructions; and<\/li>\n<li>not on the list of items we cannot take back (below).<\/li>\n<\/ul>\n<h2>Faulty, damaged or wrong item<\/h2>\n<p>If it arrives damaged, does not work, or is not what you ordered, contact us within 7 days of delivery with your order number and clear photos or a short video. We will replace it, repair it or refund you at no cost to you, and we arrange the return if one is needed. This does not limit your rights under UAE consumer protection law.<\/p>\n<h2>How to send something back<\/h2>\n<ol>\n<li>Write to us on the <a href=\"\/ar\/contact-us\/\">Contact Us<\/a> page with your order number and the reason.<\/li>\n<li>We reply with our decision and the return steps. Please do not post anything before we confirm.<\/li>\n<li>Pack the item well and hand it over as we explain.<\/li>\n<\/ol>\n<p>If you simply changed your mind, the cost of sending it back is yours. For faulty, damaged or wrong items we pay for it.<\/p>\n<h2>What we cannot take back<\/h2>\n<ul>\n<li>Items that have been used, installed or damaged by the customer.<\/li>\n<li>Items marked as final sale on the product page.<\/li>\n<li>Items closed for hygiene or safety reasons once the seal is broken.<\/li>\n<li>Items sent back without their original packaging or parts.<\/li>\n<\/ul>\n<h2>Getting your money back<\/h2>\n<p>Once we receive and check the item, we confirm the refund by email. Approved refunds go to your original payment method within 14 days, and your bank may need a little longer to show it. Delivery fees are refunded when the return is because of our mistake or a faulty or wrong item.<\/p>\n<h2>Parcel never arrived<\/h2>\n<p>Contact us. After checking with the carrier, we will either send your order again or refund you in full.<\/p>","protected":false},"excerpt":{"rendered":"<p>If something is not right, we will fix it. Here is how returns and refunds work. Last updated: 25 October 2026 7 daysto return an unused item 14 daysto refund once approved On usreturn cost for faulty or wrong items Changed your mind before it ships If your order has not been dispatched, contact us [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-43","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.thinkweb.ca\/ar\/wp-json\/wp\/v2\/pages\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.thinkweb.ca\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.thinkweb.ca\/ar\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.thinkweb.ca\/ar\/wp-json\/wp\/v2\/comments?post=43"}],"version-history":[{"count":2,"href":"https:\/\/shop.thinkweb.ca\/ar\/wp-json\/wp\/v2\/pages\/43\/revisions"}],"predecessor-version":[{"id":61,"href":"https:\/\/shop.thinkweb.ca\/ar\/wp-json\/wp\/v2\/pages\/43\/revisions\/61"}],"wp:attachment":[{"href":"https:\/\/shop.thinkweb.ca\/ar\/wp-json\/wp\/v2\/media?parent=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}